Terms & Conditions
These terms outline what you can expect when booking with us and how we work together to create your photo and video memories.
Last updated: December 2025
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By booking a session or using this website, you agree to the following terms.
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Bookings & Payments
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A retainer or deposit may be required to secure your session.
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Remaining balances are due as outlined in your contract or invoice.
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Booking is not confirmed until payment is received.
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Cancellations & Rescheduling
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Clients may request a reschedule based on availability.
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Cancellations follow the Refund Policy below.
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Severe weather or emergencies may allow for flexible rescheduling.
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Photo Delivery
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Final images and videos are delivered digitally unless otherwise specified.
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Delivery times vary by project and will be outlined in your agreement.
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Inappropriate or Prohibited Content
To maintain a safe and respectful environment, Silver Frame Photo & Video Memories does not photograph, film, or edit content that is unlawful, abusive, hateful, discriminatory, explicit, or otherwise inappropriate. We reserve the right to decline or stop a session if content or behaviour violates these standards. No refunds will be issued if a session is terminated due to inappropriate content or conduct.
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Copyright & Usage
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Silver Frame Photo & Video Memories retains copyright to all images and videos created.
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Clients receive personal-use rights unless otherwise stated.
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Commercial usage requires written permission or a licensing agreement.
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Model Release
You may grant or decline permission for your images/videos to be used in marketing materials, portfolio samples, or social media. Consent is collected at booking.
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Retention of Files
We keep backups for a reasonable period but do not guarantee permanent storage. Please download and back up your files when delivered.
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Limitation of Liability
We take great care in our work. However, in the unlikely event of equipment failure, illness, or unforeseen circumstances, our liability is limited to a refund of payments made.
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Website Use
By using this website, you agree not to misuse or disrupt any part of it.
Content, images, and logos may not be copied without written permission.
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Contact Us
If you have questions about these terms & conditions, contact us at:
Phone: (204) 648-4840