Frequently Asked Questions

We convert VHS tapes, camcorder tapes, Mini-DV, DVDs, CDs, photos, albums, slides, negatives, 8mm film, Super 8, and more. If you’re not sure what you have, we can help you identify it.

Unfortunately, no. Digitizing preserves what’s already on the tape, but we cannot enhance or restore the original quality.

We can sometimes repair minor tape issues (like broken tape inside a cassette), but severe damage may be non-recoverable. We’ll assess your tape before beginning.

Yes! We can merge several tapes into one long video or create separate files - whatever you prefer.

Yes. We offer an hourly editing service where we can trim clips, remove unwanted sections, rearrange footage, or create a highlight reel.

Always. Every original item is returned safely once digitizing is complete.

Most digitizing projects are completed within 3–7 business days depending on volume. Larger orders may take longer, but we’ll give you a clear timeline.

You can choose USB, downloadable MP4 files, private online gallery, or a combination of all three.

We can digitize them, but the audio quality will depend on the original tape.

Yes. Older tapes often deteriorate, so digitizing them now is the best way to preserve their remaining quality.